- Lead the development and implementation of comprehensive training programs tailored to enhance digital soft skills and overall performance across PAN India operations.
- Innovative Training Programs Initiatives.
- Spearhead strategic initiatives focused on employee engagement and wellbeing within the Virtual Care unit, leading to improved performance metrics and enhanced retention rates.
- Develop and implement psychometric assessments for interview processes to ensure alignment of candidate qualities with organizational requirements.
- Monitor and evaluate the effectiveness of training programs through data analysis and reporting, making data-driven adjustments as necessary.
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