Research Operations Analyst - BFS

Role Purpose:

As a member of the Research Operations team, the candidate will provide operational support for maintaining MIFID II research entitlement packages and provide operational support for the provision of mandated conflict of interest disclosures for Research.

Key Accountabilities:

- Handling different type of queries in mailbox from various teams and responding to them in timely manner.

- Setting up research packages and maintaining them to support the MiFID II regulation.

- Setting up trial packages for clients.

- Processing renewals of contracts on internal systems based on agreement made with the client.

- Manage all entitlement support issues including third party vendor entitlement and queries relating to - MiFID II.

- Handling queries related to invoicing from Business Management team.

- Manage access and subscription of research for clients.

- Work closely with Research Sales team to understand their requirements on setting up research packages for clients.

- Manage the process to ensure correct and timely flow of disclosures to issuers in the disclosure database.

- Create and review data reconciliation and monitoring reports to identify exceptions and follow up as necessary with Research Production and Compliance teams.

- Work with IT to specify requirements for enhancement of applications and thoroughly test them- validating both the functionality and data quality.

- Appropriately escalate concerns to Research Operations management in a timely manner.

- Ensure that all operational processes are clearly and accurately documented, as processes are added, enhanced and revised.

- Gather and analyze data from multiple sources and present information meaningfully so that it helps management in decision making and building a robust control environment.

- Produce regular and ad hoc management information and exception reports, involving the integration of data from multiple sources.

Person Specification:

Focus - Strong attention to detail and accuracy when reviewing data.

Analysis - Ability to think through problems and issues and put forward practical solutions.

Time management - Effective time management skills to ensure tasks are completed within agreed timelines.

Independent - Ability to work independently on tasks without direct supervision

Technology - Ability to learn in-house publishing applications and systems.

Teamwork - Work within a team environment both locally and across different time zones.

Flexibility - Adapt successfully to changing situations and environments.

Initiative/self-motivation - Act on own initiative, identify opportunities and be proactive in putting forward ideas and solutions.

Risk awareness - Understand the regulatory environment in which we operate and ensure risks are appropriately managed and escalated.

Communication - Excellent communication skills and ability to communicate effectively and operate with teams across the organization, in multiple locations and time zones.

Essential Skills/Basic Qualifications:

Basic knowledge of excel functions and ability to analyse set of data.

Graduate/Post Graduate from reputed institute with prior experience of minimum 2-3 years in an operational role in an Investment Bank is strongly preferred.