Reporting Analyst - KPO

Key Responsibilities :

- Partner with business stakeholders to understand their data & reporting needs and develop solutions that yield actionable insights and support decision making

- Design, build, maintain, and optimize reports (Excel/Tableau) to provide actionable insights that enhance business decision making

- Set up tools and processes for effective data management

- Lead the development of business and functional requirements for reports, ensuring the maintenance of effective working relationships with business departments

- Assist users with reporting and analysis activities and ad hoc reporting

- Support user training, testing, documentation, and roll-out of reports

- Shape best practices in visualization to deliver an excellent end-user experience

- Develop and provides documentation, training, and support for clients.

- Perform data analysis and identify business trends that can be turned into actionable insights

Requirements/Skills for this role :

- 2-3 years of experience in Data and reporting projects working with SQL, Excel, Tableau, Adobe Analytics to deliver insights for key stakeholders

- Strong spirit of innovation, self-starter, independent, and with the ability to come up with solutions to meet business problems

- Strong desire to learn new things and pass knowledge acquired onto others

- Must have experience in Agile reports delivery methodology

- Keen attention to detail with deep quantitative and analytical skills and demonstrated capacity to solve problems and enhance reporting

- Strong relationship skills and ability to build alignment among customers and key stakeholders

- Self-starter with the ability to solve ambiguous/ open-ended business challenges

- Level of technical proficiency expected

- SQL - Intermediate to advanced

- Excel - Intermediate to advanced

- Python - Basic to intermediate

- Adobe analytics and reporting - not a must but will be a significant advantage

- Knowledge of Digital metrics, journey analysis, product funnel etc. would put you in the top 10% of profiles considered

- Experience with Adobe/Google analytics would put you in the top 10% of profiles considered

- Previous Retail/E-Commerce experience is an advantage