Rentokil Initial - Branch Operations Manager

Currently we are having an opening for Branch Operations Manager. The relevant roles and responsibilities are:

- To Manage the P&L of the branch

- To Act as the 2nd level Escalation Point of Contact for all Customers

- Ensure that all required returns and reports to the Head Office are prepared accurately, and dispatched promptly.

- To select and recruit the agreed numbers of staff to fulfill the current and planned future contractual obligations of the Branch.

- To maintain a high level of moral amongst your staff.

- Ensure that staffs have a full understanding of the Company’s objectives and policies.

- To conduct periodic progress reviews of all staff and to make recommendations to HR for further developments / promotion / appreciations etc.

- To ensure a high level of competence in the required skills amongst sales, service and clerical staff by providing continuing training and practical assistance & guidance in the field.

OTHER DUTIES

- You will be responsible to manage the risk of fraud and to assist the Group in the prevention, detection and investigation of fraud. It is your duty to raise the level of fraud awareness in your daily business function and to obtain management's support in addressing key issues identified.

- Advise your immediate superiors of any changes in the Branch which may significantly affect the Company’s business in any way.

- Advise your immediate superiors immediately of any situation which may give rise to litigation.

- Develop and put forward ideas to your immediate superiors which may improve the conduct of our business.

- Maintain friendly and co-operative relations with managers within the Division, and those of other divisions within the Company.

- Recognize the need for, and to take action, to improve your own competence in Management by way of private study, membership of suitable associations and attendance at courses.

- Ensure that a copy of the Health and Safety Policy and subsequent updates is given to all staff joining the branch

Skill set Required:

Skills

- Demonstrated leadership and vision in managing staff groups and major projects or initiatives.

- Excellent interpersonal skills and a collaborative management style.

- A demonstrated commitment to high professional ethical standards and a diverse workplace

- Excellent people manager, open to direction and Collaborative work style and commitment to get the job done

- Ability to challenge and debate issues of importance to the organization.

- Ability to look at situations from several points of view.

- Problem solving and Communication in Local Language and preferably Basic English.

Familiarity with:

1. Branch Admin

2. Computer Usage

3. Employee Handbook

4. Employment Act

5. Health & Safety

+91 9962260418