- To lead and manage a Claims Team, providing a first-class claims service to Members for all classes & verticals of the Company's business. - To facilitate the fulfilment of the Company's business objectives Key Responsibilities: - Managing the Claims Team by providing support and leadership to enable the team to deliver the best possible and appropriate service to all the customers & channel partners. - Managing and making end to end strategies for various OEM programmes - Strateging the product solutions around claims and digitlizaing the various claims journeys - Monitoring the team's workload, allocating claims and effectively delegating tasks within the capability of individuals within the team to maximise efficiency. - Motivating and developing the team by demonstrating good leadership qualities through the use of management best practice and through the implementation of the Company's - Performance Management processes. - To facilitate the development of individuals within the team in order to optimise their contributions to business objectives. - Contributing to the ongoing assessment of management of resource requirements within the team to meet the Company's service standards. - Delivering reports to the Company's Board and externally as may be required. - Attending and delivering both internal and external training, seminars and programmes. - Disseminating information on claims and risks to all offices, customer and channel partners. - Visiting Members, key stakeholders and service providers to enhance service delivery in accordance with the business guidelines and development objective - Building relationships with insurers from claim servicing persepective and obtaining useful information, sharing industry related information and keeping abreast of developments impacting people claims. - Publishing loss ratio analysis at partner, programme, insurer, LOB level, etc. - Identifying the bad elements in to system wrt business quality and taking corrective measures. - Working very closely with all cross functional teams to ensure delivery of oragzational objectives - Adhering to compliance for the claims unit and ensuring all regulatory reportings through internall compliance team - Attend daily/weekly/monthly meetings and any other functions required by management/channel partners/etc - Automating the various processes with respect to claims across various line of business Minimum Requirements : - Minimum 12 years+ experience in to claims department at senior management role along with team handling & OEM programme experience - Motor claims handling experience is must. - Multitasking capabilities, - Minimum techincal qualification like engineering or aquivalent - Knowedge around product, policy wording and other regualtory informtion - Presentation and other inter personnel skills

Gurgaon/Gurugram

RenewBuy - Head - Claims 

Job Description for RenewBuy - Head - Claims  in Renewbuy in  Gurgaon/Gurugram for (10-14) years of experience. Apply Now!