A leading general insurance company is seeking an experienced and accomplished professional to spearhead its retention efforts for the motor and health lines of business. This critical role will be responsible for developing and executing strategies to maximize customer renewals and foster long-lasting relationships. Key Responsibilities: - Lead and oversee the retention portfolio for motor and health insurance, ensuring optimal renewal rates and customer loyalty - Develop and implement innovative retention strategies, leveraging data analytics, digital platforms, and customer insights - Manage and optimize the renewal call center operations, ensuring efficient and effective customer communication - Collaborate closely with sales and underwriting teams to align retention initiatives with overall business objectives - Analyze market trends, customer behavior, and competitive landscape to identify opportunities for improvement - Drive continuous process improvements and implement best practices to enhance customer experience and retention rates - Manage and develop a high-performing team of retention professionals Qualifications: - Minimum of 15 years of experience in the insurance industry, with a strong focus on retention and customer lifecycle management - Proven track record of success in senior-level retention roles at reputed companies like Reliance, ICICI, SBI, and Tata - Extensive experience in managing sizable retention portfolios, demonstrating measurable results - In-depth knowledge of call center operations, digital strategies, and analytics for customer retention - Ability to collaborate effectively with cross-functional teams, including sales and underwriting - Strong leadership, strategic thinking, and decision-making skills - Excellent communication and interpersonal abilities - This is an exceptional opportunity to join a leading insurance company and drive its retention efforts to new heights. The role offers a handsome salary package with an attractive performance-based bonus capped at - 80 lacs.

Mumbai

Any Location

Renewal Head - Motor & Health Insurance 

Job Description for Renewal Head - Motor & Health Insurance  in Confidential in  Mumbai Any Location for (15-20) years of experience. Apply Now!