Reliance Retail - Senior Manager/Chief Manager - Capability Building/Learning & Development

L&D - Capability Building Manager with Reliance Retail

Role: Sr. Manager / Chief Manager: Capability Building

Reports to: Lead Capability Building

Educational Qualification:

1. MBA/PGDM in Human Resource Management

2. Professional Certification in L&D through any accredited associations is preferred

Work Experience

1. 7-12 years of experience in the L&D domain having conceptualized and managed various outcome based learning programs

2. End to end program management that includes need analysis, content development, delivery and effectiveness measurement

Responsibilities:

1. Conceptualize training and development framework for the targeted New/existing Business verticals

2. Conduct various learner surveys in order to identify knowledge/skill gaps that are affecting job deliverables

3. Actively liaise with business stakeholders in order to define the learning needs across Business/Functions

4. Conduct job analysis of identified job groups in order to define the role/level based capability development framework

5. Create learning designs and development journeys based on the established capability framework

6. Support New businesses optimize the learning curve by defining role based capability certifications

7. Develop training content, learning aids, assessments, surveys etc as a part of the capability certification programs

8. Partner with Business HR and reporting managers in order to plan periodic learning reviews

9. Manage the defined Learning Journeys in the LMS portal

10. Design and publish periodic Learning Dashboards and learner certifications

11. Define Training effectiveness matrices in order to measure learning outcomes and application to job role

12. Project manage multiple development programs that are rolled out simultaneously