Reliance Retail - Program Manager - Trade Compliance

Program Manager (Trade Compliance)

Reliance Retail, India's largest consumer retail network is expanding its 3P Marketplace business. The Marketplace business is an internet-commerce based platform where sellers across various domains can list their products, pricing and positioning, while receiving support from the marketplace owners in terms of warehouse and logistics. Sellers pay a service fee to the marketplace platform in exchange for the listing and e-commerce services. We are looking for top talents with experience in e-commerce businesses and passion for setting things up from scratch. Join us and build your own explosive growth as you build with us one of the biggest consumer ecosystems in the world!

Job Summary

As a Program Manager (Trade and Compliance), you will be joining our rapidly growing business for exports, strategizing and executing on a broad range of export compliance matters. You will directly work with multiple teams including sales and business development, product, supply chain, legal, tax and a variety of other businesses including external vendors. Your principal duties will include- a) working with reliance's Global Trade team to execute strategy and enforce global export processes, seek automation opportunities and leverage technologies; (b) partner with internal customers to build and enforce regulatory compliance to mitigate risk to Reliance and customers; (c) drive scalable business solutions to ensure compliance with trade regulations; (d) provide global customs and trade compliance guidance to programs that will result in unlocking new business opportunities; e) create a compliance and legal framework along with automation tools and dashboard which will help in guiding internal teams through product compliance regulations; (f) work with Reliance's internal technology teams to develop creative and best-in-class trade compliance business processes that scale

Skills Required:

1. 5+ years of trade compliance experience in managing import/export compliance- industries like e-commerce, FMCG, start-ups preferred

2. Ability to provide detailed subject matter expertise on end-to-end requirements from identification of trade regulations in India including SCOMET, FEMA, CAAR, ECCN/HSN classification, managing regulatory contacts, and other matters of trade compliance

3. Ability to accurately identify compliance gaps, perform research, and accurately communicate findings and recommendations

4. Knowledge of import and export compliance requirements

5. Ability to create and utilize metrics and reporting to define program health and progress

Personal Attributes and Competencies:

1. Strong sense of customer focus and empathy - buyers & sellers should always be central to your decision making.

2. Demonstrated highest level of integrity and strong work ethic.

3. Ability to manage ambiguity and complexity.

4. Self-driven leader who is also an independent thinker and can own and deliver projects.

5. Consistent effort, intense commitment, perseverance and willingness to go above and beyond.

6. Very good written and verbal communication skills - English & local language (or Hindi).

Preferred Qualifications:

1. MBA from Tier 1/Tier2 institute preferable. Not mandatory for exceptional compliance rock stars.

2. Graduation mandatory.

3. 8+ years of overall experience with minimum 5 years in trade compliance.