Reliance Jio - Key Account Manager

Key Account Manager

SMB Key Account Manager

- Acquire customers and achieve the targets given for the allocated accounts.

- Responsible to acquire Enterprise customers by building a thorough understanding of key customer needs and requirements.

- Play an integral part in generating new sales that will turn into long lasting relationships.

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

- Collaborate with the Solutioning team to provide the products and services and ensure timely delivery to customers.

- Maintain hygiene and control escalation matrix for customer complaints resolution.

- Follow internal processes to ensure the end to end sales cycle and meeting account metrics.

- Cloud and SaaS selling experience is preferable.

- Create Customer profile as per the template for each account assigned.

- Building & Nurturing Account focused relationship

- Prior experience of account management.