Reliance Jio - Head - Consumer Product - Financial Services Domain - IIM/MDI/ISB

As a successful and growing provider of 4G mobile telephony, broadband services, and digital services in India, we intend to expand our team in financial spaces as well .

Jio is the company that aspires to lead the next wave of change in India - Digital Revolution. This is going to impact the lives of 1.2 billion Indians and it's the responsibility of us as a company to cater needs of every one of them using every skill and technology that is available at our disposal.

In continuation of the Jio Digital Life philosophy, we at Jio Financial Services (JFS) are striving to create massive disruption in the financial and banking space in India through cutting-edge technology and our deep physical presence. We are not only catering to the digitally savvy urban Indian consumer but also to the Bharat customers realizing our vision of complete financial inclusion by making every interaction a beneficial, secure and delightful experience for our customers.

JFS is also trying to integrate commerce through a POS solution, couponing platform, tap and pay solutions and much more to create an unparalleled value proposition for our merchant partners across categories. Our ability to process massive volumes of data using big data architecture is an advantage that only Jio can boast about. We aspire to be top class programmers, engineers and creative thinkers and these are the areas we are currently covering.

Job Description :

a. Product Excellence

- Lead the creation of a highly functional product portfolio by translating the organization's vision in to clear road map

- Analyze market research and intelligence data to identify consumer needs and incorporate them into product portfolio

- Manage product delivery and commercialization, create product documentation, track and report product performance

- Lead the user experience team to create strong, user-friendly products

- Collaborate with the various departments while conceptualizing products to build products that meet Risk, Compliance and Regulatory needs

- Manage issues throughout the product development process including problem identification, root cause analysis, and stakeholder communication

- Analyze customer usage of the mobile app and all products and services through clickstream data to further build/optimize products

- Create and manage product P&L; develop meaningful and accurate reporting to demonstrate product progress

b. Leadership

- Oversee the performance of product management teams for various consumer products

- Collaborate with Technology team on project prioritization and planning to meet market demands

- Collaborate with the shared services teams of the parent organization (e.g., Marketing, Legal, Strategy, Finance) to gain support and insight required to design and deliver the organization products

- Implement standards of performance, policies and procedures identified and suggest changes in systems and processes to improve the efficiency of the team

Minimum qualifications :

Education : MBA or equivalent from a top tier institute

Experience : 10-15 years of experience in similar industry