Reliable Group - Chief of Staff To COO

Role: Chief of Staff to COO

Location: Pune / Hybrid

Role Overview: We are looking for a data-driven, sharp, and execution-focused Chief of Staff to be the right hand to our COO. This role is pivotal in ensuring strategic initiatives are driven to completion, cross-functional alignment is maintained, and operations run like clockwork.

Key Responsibilities:

- Strategic Execution Partner: Drive and track progress on strategic goals, OKRs, and quarterly initiatives across teams.

- Data-Driven Decision Making: Own dashboards, metrics, and reporting for operations and company health. Spot trends, identify gaps, and push for course correction.

- Cross-Functional Integration: Act as a force-multiplier, ensuring synergy between product, engineering, ops, HR, finance, and sales.

- Prioritisation and Focus: Help COO stay focused on high-impact work by filtering noise, managing the agenda, and leading critical projects.

- Project Management: Run key initiatives from concept to execution - from market expansion plans to internal process redesign.

- Communication & Alignment: Prepare crisp communication, presentations, and updates for internal and external stakeholders.

- Ops Rhythm Keeper: Own the cadence of leadership meetings, team reviews, and follow-ups to keep things moving.

- Firefighter & Enabler: Preemptively identify blockers, chase down dependencies, and ensure follow-through across the board.

What We're Looking For:

- 8-10 years of total experience, with at least 4 years in a high-growth startup, consulting, or strategy/ops role.

- Strong analytical skills - comfort with spreadsheets, dashboards, KPIs, and data tools is a must.

- Exceptional project and stakeholder management skills - a doer who gets things done.

- Structured thinker, sharp communicator, and clear writer.

- Highly organised, energetic, and proactive. You think two steps ahead and always come prepared.

- High trust, low ego. You work in the background but have a big-picture mindset.

Why This Role?

- Work directly with the COO and gain a front-row seat to strategic decision-making.

- Own impact - see your work move the needle across departments.

- Be part of a smart, driven, and collaborative global team.