Relevel - Director/Senior Director - Operations

Director/Senior Director

About Relevel : Relevel, an Unacademy Group Company, is India's first hiring platform that empowers job-seekers to showcase their skills through tests and get their dream job within 15 days. We are on a mission to democratize job opportunities at some of the finest companies in the country, for millions of young Indians.

Relevel has two products: the Relevel Tests that assess industry readiness and skill competencies of aspirants, and Relevel Courses

Success so far :

- 15L+ users

- Trusted by 150+ companies

- 100% Placement rate

- INR 15 Cr+ worth of offers

- Raised USD 20m from Unacademy

Responsibilities :

- We are looking for a dynamic and experienced Director of Operations to organize and oversee the daily operations of Relevel - Courses.

- Strategy; SLA, NPS, and Course Completion rates are the metrics that are golden for us and you will be the owner to strategize & keep improving on the same.

- Analytics; Numbers & data-driven approach right from the get-go.

- You will be the one looking at the productivity of the business and ensuring the best learner experience in the industry. You will work closely with all leaders at Relevel and report directly to the CEO.

- The goal is to safeguard the company's operations, drive user experience and own the outcomes for each of our users ensuring their success.

- Drive initiatives that positively impact learner NPS

- Own cohort communications to ensure high learner engagement

- Set students up for success by designing systems around economically effective doubt resolution and learner support

- Drive learner engagement and ownership to ensure they are constantly developing the required skill

- Coordinate with the academics and educator teams to complete feedback loops from learners to internal teams

- Manage cohort schedules and the delivery experience while trying to constantly optimize costs

Interested? We are excited to speak to you if you have the following :

- Should have a core experience of 8-12 years.

- EdTech, Internet Operations experience is a plus

- Someone that has managed large teams & responsibilities in a fast-growth environment

Relevel Perks :

- Working with very passionate team members and Founders.

- A competitive salary and benefits package.

- Exponential career growth path with an ambitiously growing company.