Relationship Manager - Unsecured Business Loans

Bangalore, Exp 1-3 Years.

- Achievement of Business Targets: This involves working with channel teams and bank branches to source business and cross-sell products to meet revenue goals.

- Sales Promotion Activities: Organizing activities such as expos, events, and promotions to drive sales through direct selling agents and sales executives.

- Product Launches: Taking responsibility for launching new products into the market.

- Customer Satisfaction: Ensuring high-quality customer service to maintain customer satisfaction.

- End-to-End Product Management: Handling all aspects of the product lifecycle from application processing to disbursement.

- Internal Coordination: Working with different departments such as Credit and Operations to ensure smooth processes.

- Channel Partner Acquisition: Recruiting and managing channel partners for product sourcing.

- Relationship Management: Strengthening relationships with bank branches and existing clients while monitoring performance.

- Risk Management: Minimizing fraudulent or risky proposals entering the system.

- Feedback and Improvement: Providing feedback to the central team for product and process improvements.

- Training: Conducting training sessions for sales executives and direct selling agents on selling techniques and product knowledge.

- Team Management: Creating a performance-driven environment by effectively managing teams to enhance motivation and productivity. This role requires a mix of sales skills, product knowledge, relationship management, and organizational abilities to effectively drive business growth and customer satisfaction.