Relationship Manager - Supply Chain Finance

Roles and Responsibilities

- To undertake new client acquisition.

1. To enable increase in Supply Chain business by identifying potential clients through self sourcing, target market technique and referral networks.

2. To prospect clients for Supply Chain business by building relationships with touch points, extracting vendor/customer database from them and converting business from them to achieve sales targets

3. To leverage upon the existing client base by cross selling ABC products

4. To provide inputs to superiors on competitor analysis & latest market developments

5. Periodically monitoring of the portfolio with regard to position of the account in the region

6. Managing collections and delinquencies at regional level.

- To contribute to customer satisfaction of existing clients and customer retention.

1. To stay abreast of the client requirements and monitor the relationship from initiation to closure

2. To ensure that client promises are kept and their grievances are adequately addressed or highlighted to ensure client retention

- To achieve targeted profitability & fee income and collections

- To adhere to the policy adherence and documentation.