Relationship Manager - SME Segment - Bank

We are hiring for the Business Banking / SME team of a Bank. Through Business Banking, the Bank offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to end solutions designed to help small and large businesses reach their potential.

We are currently seeking an experienced professional to join the team with following responsibilities :

Principal Responsibilities :

1] Actively source New to Bank customers for Asset as well as Liability business to build a new portfolio adhering to the parameters related to minimum revenue threshold from the NTB relationship.

2] Maximize Banks share of wallet through cross selling transaction banking products.

3] Ensure all sales processes are properly followed and activity data is updated in the system within stipulated timelines.

4] Maintaining quality of portfolio for Asset customers and Liability customers by regular visiting and interacting and monitoring business activities .

5] Develop proficiency in job related skills through exposure to training programs.

6] Minimize customer complaints received. Handle customer inquiries and complaints in a way that demonstrates excellent service.

7] Maintain and ensure due observance of the Banks Internal Control Standards, including the timely implementation of recommendations made by internal/external auditors and external regulators.

8] Ensure awareness of compliance requirements and implementation of Group Compliance Policy. Maintain awareness of operational risk including its identification, assessment, mitigation and control, loss identification and reporting in accordance with Guidelines

Qualifications : Post Graduate with MBA from reputed institute./ Chartered Accountant

Monika