Relationship Manager - Retail Broking

DEPARTMENT & SBU - Corporate Agency & Retail Broking

JOB TITLE/DESIGNATION - Relationship Manager-Retail Broking

JOB PURPOSE

(Requires a brief, specific statement of why this position exists or the major end results of existence of this job. The objective is to gauge the significance of this job from the overall organization’s viewpoint. For e.g. If the Job Title is ‘Talent Acquisition Manager’ the Job Purpose could be “This position is responsible for overall recruitment & selection of employees with the required skills and knowledge as per the organization need”)

PRIMARY JOB RESPONSIBILITIES

(List the principal duties, activities, and responsibilities for the position in the descending order of importance.)

1. Constant Prospecting of Distribution Channels with good manpower and customer base. This included
IRDA Brokers, Corporate Agents and Third Party Distributors

2. Preparation of Business Plans / Presentations for the top management of the Channel Partner and
Commercial Negotiations and Finalization of Business Plans.

3. Maintaining the Pipeline Funnel for the Target relationships

4. Focussed Business Alliance Plan on Channel Development through Corporate Agents

5. Ensure that the Business Plan is on Track and Monthly Numbers are met.

6. Provide adequate support to the channel partner to build a long lasting relationship

7. Introducing new products & Cross selling opportunities within the Channel Partner.

8. Ensure effective implementation of processes set by corporate office

OTHER JOB RESPONSIBILITIES

(List any duties, activities, or responsibilities that are performed periodically or on an “as needed” basis.)

General Management

- Monitor and optimize the cost of acquisition of the channel.

- Monitor service levels for Brokers in terms of quote presentations, policy deliverance, post policy issuance within the agreed TAT.

- Ensure effective communication of the premium target to the respective Relationship Managers in consultation with the Zonal Head - Retail

- Strategize for target completion and client relationship development.

- Ensure effective implementation of processes set by corporate office.

- Training & development of RMs and constant review of their performance.

- Update the Vertical head on market competition and business figures on a daily basis.

- Adherence to internal policies and external regulations.

Troubleshooting with :

(a) Underwriting team for policy approval.

(b) Operations/Corporate team for policy issuance.

(c) Regional Claims Team for Claims settlement

(d) Finance team for timely disbursement.

ESSENTIAL SKILLS/COMPETENCIES

(List the essential skills/competencies this position should have in order to accomplish the job results and to perform the job duties. For e.g. Domain knowledge, Functional knowledge, Communication skills, Interpersonal skills, Leadership skills, Knowledge of Laws & Acts etc.)

1. Exposure to set up New Channels in Insurance

2. Exposure to Broker Relations will be a huge advantage

3. Exposure to General Insurance Sales

BEHAVIORAL PROFILE

(List the behavioral aspects essential for this position. For e.g. Attitude, Temperament, Sincerity etc.)

- High Result orientation:

- Problem Solving:

- Interpersonal Effectiveness & Ability to influence

- Leadership Skills; Ability to lead and motivate the team.

- Process Orientation;

- Managing Teams Effectively

DETAILS OF IT PROFICIENCY REQUIRED

- AGE GROUP PREFERRED - 24-30

- MINIMUM QUALIFICATION/S REQUIRED - Graduate

- ADDITIONAL QUALIFICATIONS PREFERRED

- MINIMUM EXPERIENCE REQUIRED (in yrs) - 2 Years

- MAXIMUM EXPERIENCE PREFERRED (in yrs) - 10 Years

OTHER DETAILS, IF ANY

- Functions & Sub functions & product list

- Uploading JD’s post creation

- JD Format with visible fields

- Dump of skills

Contact-
Priyanka Thakur
Mount Talent Consulting, India, APAC & EMEA
Mount Technology Consulting Inc., USA
priyankat@mounttalent.com | Cell: +91- 9560686333 | Website:www.mounttalent.com
Recruitments | Trainings | HR Consulting
Linkedn Profile : : in.linkedin.com/pub/priyanka-thakur/57/1b9/5a1