Posted By
Posted in
Sales & Marketing
Job Code
360640
KEY RESPONSIBILITY AREAS:
Revenue Generation
- Acquire, retain, deepen portfolio to maximize sales performance to achieve revenue targets through liability products (Current /Savings /Term deposits), wealth management products and asset related products (secured, unsecured)
- Grow AUM and Sales revenue on a month on month basis
- Support Branch Managers in developing and implementing action plans to achieve business objectives
- Increase product per customer on a regular basis within current customer base
- Organize and participate in all promotion activities organized at the branch
Operational Governance
- Minimize account opening rejections
- Ensure all processes are followed to ensure that there are no operating losses/ Frauds.
- Accurate and timely processing of customer instructions
- Ensure adherence to KYC Norms
- Maintain standards to comply to Group Audit, Opeartional Risk Assurance, BM, AD,TL in Spot Checks.
Customer Experience Management
- Ensure effective relationship management by monitoring the movement of the customers and implement a customer retention program.
- Minimize rejections and customer complaints to create a wow experience
- Hold periodic customer meets and branch promotions to generate more business.
- Customer query handling / complaint resolution
- Specific initiatives taken to improve service and reduce bottlenecks and customer complaint
- Customer visits as per laid down call frequency
Salary Range: 7 - 15 LPA
Interested can call at :
1. Nancy - 9811494323
2. Shikha - 9311985982
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Posted By
Posted in
Sales & Marketing
Job Code
360640
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