Relationship Manager - New Economy Corporate Banking

Key Responsibilities :

Functional :

- Building the client base of the Bank in the e-commerce and start-up space.

- Active identification of clients in the e-commerce and start-up space, and engagement with clients in the segment within the assigned geography. Liaison with stake holder / Investors such as VC & PE Investors which have supported the e-com / start-ups to help build relations with target clients

- Understanding of the customer's needs, and close coordination with the respective product groups across the bank for providing solutions to the customer's needs

- Negotiation of terms of the product being offered

- Engagement with the various touch points in the corporate for various services offered by the Bank. Ensure awareness of the latest products being offered / developed by the bank and proactively inform the clients about the same

- Resolution of any issues and ensure complete satisfaction and maximum utilization of the product or services sold to customers

Managerial :

- Ensure inter-department synergy and coordination to meet the client needs

Administrative :

- Understand and communicate the clients requirements, issues and challenges to the concerned product team/SRM

- Regulatory compliance & procedural requirements to be adhered to

Experience / Skill set /Personality attributes :

- Experience of 4 to 8 years in managing Corporate Clients is mandatory

- Strong sales/relationship management mind set

- Understanding of Transaction Banking & payment solutions will be an added advantage

- Familiarity / awareness of with the online / Digital eco-system

Monika