Relationship Manager - Mid Market - SME

Grade: M5/M6

Note : This is Role of Individual Contributor

About the Company/Business :

The Mid-Market business unit is part of Wholesale Banking. It provides tailored financial solutions to companies in the turnover range of Rs 500 to Rs 1500 crs.

Specification :

What are the areas (in quantitative terms) the job has an impact on?

RM in Mid-Market business will be given a small portfolio of existing clients to handle. Majority emphasis is on New Client Acquisition and thus growing the portfolio at a fast pace. RM is also expected to sell Trade, Forex, CMS solutions to clients and cross sell Salary Accounts, Privy and Wealth Banking solutions.

Key Deliverables

- Acquisition of NTB clients - Asset & Liability

- Manage existing portfolio, and grow SOH and CASA book

- Generate Fee Income & be responsible for account profitability and ensuring minimal delinquency

- Revenue delivery across products, ensure compliance to bank's audits, statutory and regulatory requirements,

- Develop Relationships and liaise with product and operations teams to provide customers experience of high standards.

Relationships : External clients

Internal clients : BIU, Product, RMs, Leadership Team

Qualification and Experience : CA/MBA preferred

Job Skills :

RM role in Mid Markets team is an acquisition intensive role. Focus is on New Client Acquisition, in addition to managing existing portfolio of clients. RM needs to be informed of key trends in identified markets and needs to leverage that knowledge when engaging with customers.

- Anticipate client needs and deliver quick, efficient solutions to ensure clients are happy

- Must have knowledge of various corporate banking products like Forex, Trade, CMS etc

- Superior Relationship management skills

- Analytical and financial skills

- Strong communication (Written and Oral) skills, Eye For detail