Relationship Manager - Mid Market Segment - Bank

Role - SME / Mid-Market - Relationship Manager

Locations - Mumbai, Delhi / NCR, Bangalore, Gujarat

Our client is engaged in funding short term, medium term and long-term working capital needs of SMEs via a suite of customized short and long tenured products.

Responsibilities :

- Achieve sales targets through: Driving pipeline funnel to achieve book size and market share

- Monitors local market trends and competitive offerings & identifies opportunities for business expansion for the region

- Ensures minimal client attrition through strong client engagement activities

- Engage with the (DSAs) investment bankers, chartered accountants and brokers in the for sourcing new business on a regular basis

- Raises escalation on delinquent cases/ potential NPAs and closely monitors these through the team for collection dues.

- Tracks key accounts in the portfolio about health of the business and potential early warning signs of NPAs

- Acquisition of new clients

- Increases quantum of area business through strong focus on cross-selling initiatives & innovative product mixes.

- Cultivates a deeper customer bonding by ensuring faster TATs in collaboration with the Credit analysts, enabling the use of technology to improve operational efficiencies & responsiveness in customer service to ensure retention of existing customers.

- Coordinate with internal teams and respond to their queries to ensure timely & accurate disbursal

- Complete transactions with customer with appropriate documentation Market Intelligence-Gather market intelligence towards evolving competitive business strategy, policies & processes

Must Have :

- Strong understanding of business finance, loan structuring methods and credit administration are key to building credibility with customers and gaining competitive advantage

- Understanding of local market patterns such as specific occupations/trade, industries at play, local financial and investment preferences and practices important to gain competitive advantage while structuring loans and identifying leads.

Note - SME RM, MSME RM, Term Loan, Mid Corporates, Business Banking, Wholesale Banking, Secured Business Loans, Unsecured Business Loans, Corporate Banking, SME Banking, CBG, EEG, EBG, SMEAG, SMEG, ECG