Relationship Manager - LC/MME Segment - Financial Captive

Hiring for a leading financial captive based in Mumbai. We have a urgent opening for Relationship Manager.

Responsibilities:

- The role holder is expected to acquire, retain, and expand relationships with desirable clients from the LC/MME segment, by proactively identifying opportunities and accelerating deal volume.

- The ideal candidate should have a sound understanding of corporate banking products and services coupled with strong business acumen.

- Formulate and execute business strategies for driving Germany-India corridor (Inbound)

- Work with the ISB Teams/GRMs in Germany and India to increase wallet share/acquire new to bank subsidiary business in Germany and India

- Develop strong working relationships with key internal and external stakeholders throughout the corridor

- Leverage knowledge of Germany and India banking markets to provide guidance to LC/MME GRMs and ISB RMs on matters such as financing structures, product capabilities-

- Strengthen existing and forge new long-term relationships with customers we want to bank, aligning with CMB's strategy to be the Leading International Trade and Business Bank-

- Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment

- Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements

- Monitor relationship profitability regularly and ensure that the return is commensurate with the type of client and both CMB and the client's risk appetite-

- Collaborate with product partners to identify and match customer needs with relevant expertise; notably with GTRF, PCM, GBM, GPB and I&I

- Ensure that client plans are coordinated and Client Service Teams are in place with product partners and Critical Account objectives where applicable accepted-

Contact Person -Parul-9818735968

- Take a proactive approach to client planning across the portfolio collaborating with product partners and senior management as appropriate

- Be an ambassador for HSBC and develop the bank's profile in the local community, with a particular focus on international business

- Act as a team player, supporting development of a positive, collaborative culture consistent with Group Values

- Provide active feedback to seniors on process, operations, risks etc., and make recommendation as to how these can be changed to secure the customer and the bank

Major Challenges (The challenges inherent in the role that require a continual test of the role holder's abilities) -

- Winning and retaining business in challenging and competitive market environments

- Identifying the needs of sophisticated customers and subsequently presenting, and profitably implementing the most appropriate solutions

- Coordinating cross-border coverage for international customers across multiple time zones, cultures, languages, and regulatory environments.