Relationship Manager - Insurance Agency

Job Milap is hiring for a Relationship Manager (All Verticals) for India's leading digital full stack insurance companies.

On a mission to make insurance simple.

Great Place to Work Certified.

Function.

Strategic Partnerships.

Department.

Retail.

Job Name : Relationship Manager All Verticals.

Grade applicable : G1C/G1B/G1A/G2C.

Reporting to : Office Head/Vertical Head.

Describe the Job: A Relationship Manager (All Verticals) is primarily responsible for managing all LOBs such as agency, motor dealers/OEMs & retail brokers and driving business through the same.

What is the primary KRA- (Scope of Work):

- Achieve monthly topline targets.

- Ensure diversification of portfolio into the motor, non-motor, health products.

- Responsible for all LOBs as retail preferred line of business products across the portfolio.

- Responsible for recruitment of agents, dealership and retail brokers through various sources to ensure achievement of business targets.

- Responsible for Achieving overall GWP (Gross Written Premium).

- Responsible for sustainable Profitability.

- Responsible to maintain COR at budgeted levels.

- Combined Ratio Minimizing Loss & Cost of Acquisition.

- Ensure month on month activation of agents as per targets set.

- Maintain relationship and driving business through OEM partner channels and Non-NTUs.

- Recruitment of and relationship management with retail brokers as per target set.

- Coordinating with other departments such as U/W, Claims, & Operations.

- Responsible to maintain & enhance service levels provided to the clients thus ensuring sustenance of the existing business.

- This would be done through follow ups, coordination with other stakeholders for approvals, pay-outs etc & other administrative activities for seamless working.

- Ensuring IRDAI compliance regarding licensing & commission payments to Agents.

- Support/guide the Agents/dealerships and brokers in all activities related policy services.

- Train Agents/Channel partners/dealers/brokers on products, process and USPs of Company.

- Identify the area of improvement & enhancing business opportunity.

- Responsible for explorations & identification of new business avenues by way of cold calling, generation of referrals or business leads & networking through agents/brokers and dealers.

- Ensure month on month activation of agents as per targets set.

- Managing daily reports and MIS pertaining to the branch.

- Monitoring daily receipts, payment and other bank transactions.

- Policy issuance/Cancellation/endorsement.

- Resolve the discrepancies raised by the Underwriter and issue policies at branch level.

- Analysing and resolving the rejections of policy related issues.

- Handling reconciliation.

- Closely monitoring open receipts and recoveries and closing them on time.

- Handle other operational work.

- Experience in number of years : 2-6 Years.

Work Experience : GI Exp in mixed portfolio- Agency, Motor Dealer/OEMs and Retail Broking.

Technology Known :

- Basic excel

Behavioural Traits required:

- Interpersonal Skill

- Flexible and supportive when situations demands.