Relationship Manager - Government & Institutional Banking

Relationship Manager - Government & Institutional Banking

- This role entails identifying business growth opportunities across the region, build direct/ channel/ new client acquisition strategies and tap growth opportunities to achieve regional targets.

- The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening for the customers of TASC (Trust, Association, Society and Club) segment comprising of Not for Profit Making Business Entities (Govt Departments - Central, State or Local Bodies) registered as Trusts, Societies.

- The role has a P&L responsibility contributing to the larger branch banking channel objectives.

- Drive relationships with key clients, faster TAT and cross selling initiatives in order to increase the client base of the Region

- Monitor lead generation & RM sales productivity metrics to drive a high-performance sales culture across the zone

- Drive Govt Business NTB acquisition through multiple channels & team in the Zone - Branches, Dedicated RM GBG

- Ensure product & process training/ percolation to team

- Ensure quality of sourcing/ FTNR/ KYC quality

- Ensure full awareness of all the policies and procedures issued in relation to products / KYC / AML

- Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms