Relationship Manager - CASA - Bank

- The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding.

- You will do so by building a strong relationship with our clients and analyzing our clients' data.

- Essentially, you will act as the main point of contact for our clients.

Responsibilities:

- Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.

- Ensures high levels of customer service orientation and application of bank policy.

- Cross sells existing bank products to customers.

- Informs customers of new products or product enhancements to further expand the banking relationship.

- Plans and conducts special sales initiatives and events for prospective and existing clients.

- Coordinates with other group companies to provide seamless access to other products.

- Maintains complete relationship record for assigned customer accounts.

- Tracks customer complaints/queries and turnaround times for customer satisfaction

Qualifications:

- 4-6 years of client relationship experience

- Ability to manage multiple projects and clients

- Strong communication and interpersonal skills

- Banking Experience need.