Regional Training Manager - DTH Business - South

To manage compliance to Training Strategy across the year @ all processes.

- To manage efficiency of all roles handling process through effective learning-curve, Quality FS, Operations

- Lead & guide a the Training team, over set weekly, quarterly & annuals goals & targets

- Manage resource planning, and Team members

- Motivate & influence team members to devise different & fresh approaches to training in class and outside of it.

- Analytical skills

- Understanding of adult learning management principles, content management and project management.

- Client relationship management & people-development skills.

- Feedback & collation from Training Team, FS operations and ISPs every month.

- Feedback & calibration with the quality team, at least twice a month.

- Best practice sharing and calibration with other teams.

- Coordination with HR as & when required.

- Compliance & manage national norms on training management and monitor adherence on both training quantity and quality through Trainers.

This will include, but not limited to

- Training process

- Centralized assessment mechanism

- National training schedules

- Trainer / training resource management

- Driving and managing the training core group and

- Compliance to and executing all relevant and required support mechanisms like online web - portal based LMS, etc.

- Coordinating with internal / external teams like IT, CS functional teams for feedback and participation.

- Collate, analyse and publish pertinent data/ information nationally to ensure best practice sharing and implementation.

- Compliance manage norms for training infrastructure at a Site & National level. This includes both training facilities and resource.

- Facilitate circle/ zonal training managers in implementing the above.

- Any other task/ activity necessary to improve training & service goals.

- Person should be well known to following languages:languages Hindi, Tamil,Kannada,Telugu and Malayalam