Firm Expectation of Employee
- Adhere to and promote HRIS policies and procedures
- Perform other duties as workload necessitates
- Be able to multi-task
- Maintain a positive and respectful attitude
- Maintain the highest level of confidentiality
- Demonstrate flexible and efficient time management and ability to prioritize workload
- Meet department productivity standards
Essential Duties and Responsibilities:
- Provides timely customer support through direct contact which includes, but is not limited to, query assistance, data entry process guidance, additional applications issues
- Maintains Department/Workflow and Security Control tables to ensure appropriate access
- Coordinates and provides thorough and consistent end-user training on all HRIS systems
- Maintains/updates all end-user documentation
- Monitors Data Integrity through various Audits
- Assist with functional testing/documentation of system enhancements/customizations
- Assist with special projects as required
- Provide backup support to other SAs
- Adhere to and promote HRIS policies and procedures
- Perform other duties as assigned by HRIS Support Manager
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