Responsibilities :
- Leading the City Operations Team of NoBroker Hood by demonstrating leadership skills through building teams, driving key process metrics, creating superlative work culture, bringing strong customer focus and leading the company to exponential growth.
- Manage a team of Key Account Managers and Senior Account Managers and responsible for overall operations efficiency of the team and city.
- Working cohesively with a team of equally talented and passionate colleagues to develop short and long-term strategies to create a sustainable customer base and business model.
- Utilizing high level of work independence and autonomy of decisions to enable team for 10X growth
- Identifying, experimenting and executing innovative ideas for stabilizing the post sales services.
- Takes ownership and accountability for payment collection and asset reconciliation.
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