- Meeting the top line sales objective with Key Accounts
- Overall responsible for sales to Key Accounts in region
- Responsible for the ANI market share in the KA
- Provide direction for the implementation of the Annual Business Plan of the national accounts at regional level
- Ensuring stock availability at all the outlets with a high degree of forecasting accuracy
- Managing the Customer-wise profitability for Key Accounts
- Ensure cost to sales for local activities with national accounts in line in with ABP of the account
- Ensure that cost to sales targets for regional accounts are maintained as per plan
- Ensure collection is done for direct customers and for indirect customers as per TOTs
- Provide strategic inputs and competitive insights for Key Accounts
- Be the KA expert in the region & provide direction to the regional management team on handling KA to maximize our gains out of the channel
- Develop a regional annual plan for all Key Accounts in the region taking cue from the ABP of national accounts
- Prepare a monthly MIS for KA capturing sales trends, competition update, news & issues & share the same with the Regional Modern trade team
- Operational Excellence in key accounts
- All NPI, pack changes & price changes are incorporated in the KA as per timelines
- Coordinate with internal support functions for ensuring better fill rates & timely collections
- Ensure smooth functioning of the merchandising operations in the KA
- Engage with ethical team in the region to ensure right product placement basis demand generation for prescription led brands
- Drive Distributor engagement through driving efficiencies which involve ROI track, deployment of resources to track Purchase & supplies
- Maximize the consumer touch point in the key accounts
- With inputs from National, Customer Marketing team develop and execute a strong 360degree communication to maximize consumer touch point in KA
- Ensure all visibility & activation permissions as per national TOTs is properly executed in the region with the help of KDE/KDM
- Plan & implement promotions & activations for local festivals/shopping occasions
- Drive shopper engagement through team of Nutrition Advisors
- Manage industry interfaces and keep the organization informed about developments in the retail sector
- Develop good relations with counterparts in the FMCG industry
- Share best practices in the industry with the KA Team, so as to enhance internal system and processes
- Anticipate trends in the retail industry so that internal system and processes can be geared to meet the evolving retail environment
- Manage the KA Team in the region
- Manage team of KDE/KDM- s
- Ensure timely collection and reporting of data
- MIS reporting and analysis
- Have monthly meetings
- Attend every quarter the KA Executives JCM with the merchandisers to review operations
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