POSITION SUMMARY
- To manage the existing and develop new projects for the Region.
ORGANIZATIONAL RELATIONSHIPS
- Reports to Director - Sales
SCOPE OF RESPONSIBILITY
- Manage Major Accounts in PVT or PSU banks for a specific region/ regions
ESSENTIAL FUNCTIONS
- SME on challenge / solution/ concept selling. Can innovate on these topics as needed.
- Influences solutions’ directions to tap into unmet customer needs that will trump any existing competitor offer
- Ability to consider multiple situations, prioritize based on facts and make independent decisions on the opportunity / forecast.
- Integrated go to market plans for the entire customer set
- Brings a country lens to product mix, inventory and new solution recommendations
- Develops relationships with key senior customer management and the C-suite.
- Evaluate the relationships with key senior customer management and the C-suite
- Evaluate the relationship to a strategic level and become a thought partner to the customers. Proactively pursue new opportunities by helping the stakeholders identify unmet needs (both for existing and new customers)
- Bring an integrated perspective to the contracts (pricing and operating terms). Ensure customer internalizes the cost/benefit.
- Prioritize pipeline and re-map customer engagement regularly
- Drives Order to Cash cycles lower through customer influence, process innovation and team coaching
- Evangelizes the importance of cash
- Standardizes internal processes and removes roadblocks
- Design / interpret dashboards on key metrics – identifies the right KPIs to act on Proactive account planning and pipeline management. Prioritize against all opportunities.
ADDITIONAL RESPONSIBILITIES
- Creates tools/ Processes to drive visibility into manufacturing purchase plans, current inventory positions and delivery orders at hand. Creates an integrated view of demand, orders, inventory and manufacturing
- Helps account exes understand tradeoffs and removes internal roadblocks on execution
- Re –neotiates unfavourable contractual terms on inventory, installation, and payment. Makes strategic decisions around non performing accounts.
- Rapid issue resolution without escalation – leveraging to leadership. Coaches the team on handling customer and internal conflicts to arrive at amicable win win solutions
JOB & REQUIREMENT
- MBA / BE with 12+ yrs experience in Marketing in Information Technology for Banking/ Financial Domains, IT Sales and Project Sales.
- Excellent, written oral communication skills, presentation, negotiation, team management, relationship building skills & ability to operate independently.
- Highly motivated self-starter, comfortable working in unstructured Environments
- Good networking skills with Senior Management of target customers.
- Result Oriented with track record of achievements
- Exposure to manage business in large accounts independently
- Delivery oriented and can work under pressures, will be a link between customer and the execution teams.
- Strong business acumen. Subscribe to good value system and business ethics.
- Self aware on development needs and actively works on them
- Self motivated and quick learner
- Feedback driven. Articulates performance expectations.
- Coaches peers and subordinates. Educates senior customers.
- Creates a talent roadmap for the team with clear career paths. Actively finds opportunities for the team
- SME in the industry.
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