Regional Sales Manager - Auto

Develop and implement effective sales strategies

1. Home Test Ride & Field Sales

- Develop and implement robust plans to increase the test ride resulting in higher conversion and customer satisfaction.

- Responsible for building an exhaustive and agile test ride operations network.

2. Experience Centers

- Lead the operations of Experience Centers across the region and implement effective customer engagement and conversion plans at Experience Centers.

- Sales funnel management, KPIs setting for different channel sales teams, monitor and analyze performance metrics and suggest improvements.

- Implement after-sales strategies to ensure customer satisfaction and minimize customer complaints

- Liaise with the Marketing and Communications team for various promotional events and launches.

- Liaise with the Fulfillment team for timely delivery of scooters to the customer's place.

- Continuously striving for customer satisfaction and engagement with world class customer handling and customer service

- Conduct competitor analysis by keeping abreast of the prevalent market trends to achieve the set sales targets and augment revenue.

- Guide and coach the team to enhance the performance outcome.

- Collect, analyze and prepare data for daily, monthly, quarterly and yearly reports

- Stay informed about competitors and trends to identify product/process improvement requirements

- Recruit, train and supervise staff

- Improve operational management systems, processes and best practices