Regional Operations Head

1. Develop and implement operational policies and procedures to ensure consistent and efficient processes

2. Monitor and evaluate performance metrics to identify areas for improvement

3. Manage budgets and resources to ensure cost-effectiveness and profitability

4. Lead and motivate cross-functional teams to meet organizational goals and objectives

5. Collaborate with senior management to develop and implement strategic plans

6. Identify and implement process improvements to increase efficiency and productivity

7. Communicate with vendors for purchase bills and other logistical requirements.

8. Work closely with the sales team to understand and meet their strategic requirements.

9. Attend meetings with hotel representatives and vendors to ensure quality and reliability.

10. Plan and execute event logistics on-site.

11. Manage client interactions during event execution to ensure satisfaction.

12. Utilize CRM tools effectively to maintain records.

13. Display high levels of accountability and responsibility.

14. Open to feedback and willingness to learn

15. Work well with others, do what is needed to achieve a common goal.

16. Internal focus, desire and self drive to succeed or learn from past mistakes improve

17. Collect and analyze operational data to identify trends and areas for improvement

18. Prepare reports and presentations summarizing key performance indicators

19. Assist in making data-driven recommendations for process enhancements

20. Participate in the development and implementation of streamlined processes

21. Identify and propose solutions to operational challenges

22. Contribute to continuous improvement initiatives

23. Collaborate with various departments to ensure smooth communication and coordination

24. Support project teams in the implementation of new processes or initiatives

25. Foster a positive and collaborative working environment

26. English Domestic Average communication skills

27. Prepare and present daily MIS reports.

28. Conduct competition analysis to identify trends and improve event quality.

29. Resolve any operational issues that arise

30. Excellent time-management, problem-solving and decision-making skills

31. Strong financial and budgeting skills