Regional Manager - Sales/Servicing/Retention - Internet/Online

Job Responsibilities:

- Managing a 3-Tier Team of 20+ Execs, TLs, and BMs.

- Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients.

- Build and manage productive, professional relationships with clients.

- Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs.

- Ensure prompt resolution of client complaints.

- Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions.

- Daily 2-3 in person meetings (F2F) with clients onsite.

Key Skills:

- Application of sales techniques.

- Quick thinking and problem-solving.

- Verbal communication with active listening.

- Vision and foresight to create new opportunities for customers.

- Team Management & Interpersonal skills.

- Understanding of Client Segmentation, Data & Report Management.

Experience and Education:

80%+ marks in 10th and 12th

MBA with 5-6 yrs. of experience in Sales / Servicing / Retention

Preference for candidates with Team handling experience of 40+ individuals (at-least 3yr+ experience)