Regional Manager - Sales - Consumer Durable Loans - West Bengal

Job Purpose

This role is responsible for driving the monthly, quarterly and annual sales targets while ensuring compliance with organization policies and procedures. Also responsible for driving the overall P&L for the region (Revenue, Assets, Collection & ROTA)

Key Responsibilities

- Manage sales channels and design periodical incentive schemes for the regional sales team

- Develop and implement regional sales strategies and meet regional sales targets by conducting sales/promotion activities

- Monitor market intelligence and developments by conducting field visits and meeting consumer durable manufacturers & dealers

- Oversee collection efforts for the region and manage the loss line

- Ensure customer satisfaction in terms of services and interaction with credit team regarding customer applications

- Manage relationship with manufacturers; participate in periodic reviews

- Continuously monitor, assess, anticipate and meet requirements of the field sales with respect to policy and process simplification to reinforce the product in the market

- Ensure recruitment, development and grooming of sales teams based out in different areas

- Ensure adherence to policies, procedures, processes and other regulatory requirements while conducting sales

Experience

10 - 12 years of experience in handling sales & collections in Consumer Durable Loans

Functional Competencies

- Industry insights & knowledge of regulations around Consumer Loan business

- Relationship / Key account management with CD Manufacturer / Dealers

- Sales orientation with strong negotiation skills

Behavioral Competencies

- Strategic and analytical thinking

- Strong communication and interpersonal skills

- Problem-solving and decision-making skills

- People Management skills