Regional Manager - Resorts

We are seeking a Director Resort Operations for a leading Hospitality Group.

Job Profile:

- Leads in the development of the region's business strategies

- Maximizes profitability and revenue by directing the region's operations (including rooms and food & beverage.

- Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control and other expense management systems for the region.

- Develops and implements people management strategies.

- Creates 100% guest satisfaction by providing the experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.

- Provides employees with the training and resources they need to maximize employee engagement and deliver seamless service and teamwork.

- Adheres to resort policies and procedures

- Communicate effectively with all stakeholders. Should have handled Owner Management for multi units.

- At all times projects a favourable image of the Resort to the public.

- Assists in the development in the business plan and ensures the resorts have an overall understanding of their goals and objectives.

Requirements:

- 10+ years of Hospitality experience

- Minimum 3-5 years of work experience as Multi Unit General Manager.

- Hotel Management degree preferred.

- Experience managing owner Properties.

- Able to collaborate and resolve conflicts.

- Strong strategic planning and execution abilities.

- Exceptional leadership and team management skills.

- Proven track record of meeting or exceeding financial and operational targets.

- Excellent communication, negotiation, and interpersonal skills.

- Knowledge of industry regulations and trends.

- Willingness to travel within the region as required.