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Posted in
Sales & Marketing
Job Code
1335463
Regional Retail Manager - Luxury Retail- 8-12 years-Delhi
- Identify relevant channels of communication (local relevant media) that would reach the TG and give them a compelling reason to visit the boutique
- Plan and implement BTL activities (Seeding and engaging activities) to drive new walk-ins to the boutique through alliances and being present at key touch points within the catchments.
- Monitor the enrichment of CRM for better understanding of customers and planning delight, reactivating dormant customers programs for old customers.
- Creating top of mind recall as a luxury brand in the respective cities by providing inputs to the brand team on relevant media and positioning
- Keeping a track of luxury buyers spending behaviour, media consumption patterns and activities, constantly feeding the same to the brand team
- Conduct objective evaluation of the various marketing & PR campaigns and activities (ATL and BTL) and suggest way forward in planning new campaigns
- Maintain awareness of market trends in the luxury retail space and understand forthcoming customer initiatives. Keep track of key promotional activities by the competition
- Study needs and behaviour of the customers and identify reasons for their purchase / non-purchase. Identify opportunities of improvement in the existing retail experience for the customers (VM, service etc.).
- Planning and executing trunk shows in key feeder markets across the main store
- Oversee retail operations with all the store managers report into this position
- Needs to have been exposed to the luxury segment be it in apparels, automobiles, hospitality or consumer durables.
- Needs to be very presentable to blend in & be comfortable in luxury ambiences & with high end consumers.
- Networking & Social skills important.
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Posted By
Posted in
Sales & Marketing
Job Code
1335463