Regional Manager - Human Resource - Insurance

Job Description :

Role: Regional HR Manager

Direct Reporting : AVP - HR Business Partner

Level: Manager / Sr Manager

Line Manager: Regional Head

Department: Human Resources

Span of Control: Individual Contributor

Role Purpose :

Responsible for the delivery of the human resources strategy across the Region and for supporting the line manager to deliver their targets, whilst ensuring adherence to policies and procedure.

The person will be completely responsible for the people management, acting as an adviser and providing professional support for all HR & related activities

Partner effectively with RH, BHs, RDP & BDPs to deliver end-to-end Human Resource services initiatives & engagement for the region

Role Details :

Talent Acquisition:

Effectively partner with the central recruitment team to help in sourcing of local candidates & managing the process at the local level Significant experienced and knowledge on local job market and the insurance/ retail industry

Employee Relations & Engagement :

Ability to manage diverse stake-holders

Within the Total Rewards guidelines, consults with line managers on various R&R programs for individuals and teams. Ability to coach and mentor sales employees, having a strong sales acumen himself/herself

Partner in driving employee engagement programs through proactive and structured interventions

Handle grievances & concerns in a sensitive manner with empathy & bring them to closure Strong Business Communication skills with the ability to influence & convince stakeholders by objectively presenting & challenging views

Escalate issues to proper authority as & when need arises

Keeps a proactive check on the general employee well-being & engagement levels; intervene actively when necessary

Learning & Development :

Proficient in handling employee issues with sensitivity, objectivity & empathy

Partner with the BDPs & RDPs for training & development

Actively build a culture a learning by sharing of best practices, knowledge-sharing across branches, etc Proficient in data analytics, process orientations & exception handling

Jointly responsible for on-boarding, initial coaching & mentoring of employees

Performance Management:

Team Player with the ability to network & collaborate with diverse teams across locations

Partner with the line managers to address performance gaps and facilitates discussions/ process to assess appropriate action

Guide Line Managers on all aspects of performance management including feedback and performance coaching Education Qualification

Process Improvement & Program Effectiveness. Post Graduate in HR

Partner with the central HR Team for all processes like on-boarding, back-ground verifications, payroll, leave & attendance regularizations, exits, etc Years of Experience

Provides input and feedback to the Central HR Team on gaps and opportunities for improvement in HR programs and policies Premium institutes (2 - 3 years of experience)

Contributes to develop/ refine HR programs & processes through quality improvement interventions

Overall Excellence:

Partners in sharing the HR trends & intelligence for alignment & review of HR priorities

Partners in implementation of the Annual Performance Cycle by providing consultation on the process and program tool support

Partners for key HR projects with stakeholders in areas of Talent Development, Employee Engagement, Learning Culture, etc

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