Regional Manager - Client Servicing - Telecom/eCommerce/Media/Banking Industry

Our client is one of the largest B2B channel, it focuses on providing a platform to SMEs, large enterprises as well as individuals.

ROLE : Regional Manager

POSITION DESCRIPTION:

We are seeking an experienced and dynamic Regional Manager to lead our sales team.

The ideal candidate will be responsible for driving sales growth, developing strategies to expand market share, and ensuring the achievement of revenue targets within the designated region.

This role requires strong leadership skills, a strategic mindset, and a proven track record in sales management.

Job Responsibilities:

- Managing a 3-Tier Team of 20+ Execs, TLs, and BMs.

- Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients.

- Build and manage productive, professional relationships with clients.

- Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs.

- Ensure prompt resolution of client complaints.

- Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions.

- Daily 2-3 in person meetings (F2F) with clients onsite.

Key Skills:

- Application of sales techniques.

- Quick thinking and problem-solving.

- Verbal communication with active listening.

- Vision and foresight to create new opportunities for customers.

- Team Management & Interpersonal skills.

- Understanding of Client Segmentation, Data & Report Management.