Regional Manager - Branch Operations Head - Banking

- Responsible for error free operations of mapped Branches consisting of 5-9 branches

- Provide Training and Support to guide BOM & CSOs of branches on Process

- Quarterly branch visit of all the mapped branches.

- Coordinate, monitor and manage various branches with in a particular geographic region.

- Provide proper guidance and hand holding to individual branches to make sure that they are fully operational.

- Training and mentoring team members on a regular basis and give them pointed feedback

- Visit branches on a quarterly Basis and Publish Branch quarterly structured visit report.

- Provide clarifications on processes and procedures as may be required and in consultation with other functional units in Bank, wherever required.

- Have strong understanding of statutes and regulations including KYC adherence & AML alerts disposition, counterfeit currency, Mandatory Notices, Deceased Claim Handling etc.

- Monitor of critical GLs of mapped branches, aged un- reconciled items, un-processed transactions etc.

- Guide branches in Audit preparation and review previous audit reports, open issues etc.

- Active Engagement with branch teams specifically Branch Operation Manager & CSO/Teller on the issues / observation noted in the review and explaining the corrective action plan for issue resolution.

- Imparting training on processes and new initiatives to branches.

- Highlight open issues/observations at branch level and action plan to ensure resolution and closure.

- Conduct frequent branch visits to ensure adherence to bank policies

- Bachelor Degree in any specialisation.

- Maximum age upto 35 years

- 5-8 years of progressively more responsible bank operations.

- Excellent presentation and communication skills, both written and verbal.

- Good Report writing / email skills

- Experience managing multiple work sites is required

- Good command on excel.

- Operational knowledge of Audit & Compliance.

- Interpersonal Skills along with customer orientation

- Experience managing multiple work sites is required