Regional Manager - Bank

- To lead the development and execution of the Bank's corporate business strategy.

- To manage and sustain a portfolio of corporate customers, building long- term relationships together with Relationship Managers.

- To drive optimum customer acquisition, retention and income generation from sales of all appropriate Assets, Liability and transactional banking products of the bank to corporate clients.

- To enhance motivation for business growth among Corporate Banking team members through constant engagement.

- To have a holistic understanding of economic and business trends, and position the Bank for optimum benefit from the opportunities presented.

- To ensure compliance to Know Your Customer (KYC) and Anti Money laundering (AML) requirements in all dealings with existing and potential customers.

- To develop tactics for increasing the Bank's brand visibility in the corporate space.

- To assess various credit, product and service offering proposals for management approval.

- To monitor Corporate Banking team performance, and report on metrics.

Internal relationships-

- Working closely with different business units or product areas e.g. Business Banking Managers, Personal Banking Managers, GIO Business Managers & Branch Managers - to ensure customers are offered all First Capital Bank product & services and are satisfied with the bank's service.

- Liaising with key staff in other business units and product areas to ensure excellent product/service delivery for customer satisfaction.

- Good relationship with Operations & IT Divisions for timely provision of specific reports to customers.

- Continuously engaging and mentoring Relationship Managers on deal structuring and key customer service issues.

External relationships-

- Maintaining close contacts with customers through key decision makers/senior managers to ensure that they prefer Bank to other banks for their banking requirements.

- Leveraging off Bank expertise in specialist areas and ensure that we have a competitive advantage over local banks to provide solutions in these specialist areas.

- Training/coaching key staff for customer organisations and ensures that they develop trust in the bank and always give the bank business.

- Being close to customers and getting detailed understanding of customers business through site or premises visits (meetings with key managers/officers/staff) to ensure that we provide solutions specific to customer needs.

Technical skills and competencies-

1. Market Assessment and Business Development.

- Conducts market research to identify, initiate, establish and develop long term business relationships with the objective of meeting business and revenue objectives.

- Understands and up to date with market trends and dynamics of concern to the Bank's business development.

- Conducts periodic meetings with key customers, partners, prospective customers to ensure business continuity and growth and expanding share of wallet from key clients.

- Conducts proactive business development activities from new & existing clients, through strategic penetration into identified market/sectors across the entire portfolio spectrum.

2. Portfolio Management and Deal Structuring

- Pro- actively establishes, develops and maintains a team portfolio of corporate clients ensuring that new relationships or ongoing requirements of existing clients attain maximum revenue within acceptable risk profile requirements.

- Carries out detailed financial and non- financial analysis of the client accounts and develops proposals within defined Bank procedures and often creates structured deals to meet the client needs.

3. People Management and Leadership

- Inspires team members to achieve set objectives, monitors team performance, and reports on metrics.

- Monitors and enables the achievement of goals and key performance indicators for direct reports (RMs) and ensures effective implementation of the performance management process in the section.

- Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.

4. Stakeholder Relationship Management

- Positively develops relationships with internal and external stakeholders.

- Communicates and gains commitment from internal and external stakeholders.

- Uses emerging technologies to collaborate and communicate effectively with stakeholders.

- Applies professional and ethical judgement when engaging with stakeholders.

- Aligns the Bank's strategic objectives with stakeholder needs and manages expectations

5. Strategy and Innovation

- Applies business acumen and commercial awareness to deliver business objectives.

- Recommends a range of suitable strategic options from which to develop sustainable plans and objectives.

- Evaluates, justifies and implements suitable strategic options.

- Adopts and applies innovative methods to implement strategy and manages change

Knowledge, expertise & experience-

- A degree in Banking, Business Administration or any related field. Postgraduate training in leadership will be an added advantage.

- Minimum 10 years experience in a banking environment of which minimum 5 years should be of managing Corporate client relationships.

- Sound understanding of all banking products