Regional HR Business Partner - Customer Service Delivery Vertical

- The role holder has to Understand business priorities & drive the HR agenda in the Business Team while ensuring that all HR policies & practices are adopted. The role holder works closely with management & employees to improve work relationships, increase productivity & Retention.

- Roles & Responsibilities: Understand the context of jobs and seamless execution of the same Work closely with Business colleagues to ensure consistency across all locations Engage, create rapport with leaders to understand business, advise requirements.

- As part of the team, will have responsibility to drive and measure impact of all centrally driven HR initiatives across their portfolio. Lead the delivery of various HR products for different businesses through robust collaboration with leaders, COEs and internal stakeholders. Use HR Analytics as a critical tool to take decisions, influence leadership, design dashboards to measure HR effectiveness.

- Bring in innovation in thought and action in the HR BP practice. Effective communication (Strategy and Execution) to ensure HR BP is perceived as vibrant and increases influence. Practice and Drive collaboration will all internal and external stakeholders.

- Research HR and business practices around the globe, understand internal context and strive to establish right practices