- Ensuring that all the files and disbursements are checked for triggers - both concurrent and post disbursement. Concurrent to prevent frauds and post disbursement to check lapses in the process.
- Monitoring of actionable based on triggers
- Coordination with FI and RCU agencies for acting on triggers
- Ensuring DSAs, agencies involved in fraud are not empanelled by us
- Ensuring process audits are conducted as per set schedule
- Analyzing findings of process audits with the help of central credit control team and recommending corrective actions
- Keeping track of frauds in the market and ensuring that the same are prevented in our system
- Will work closely with ACMs to ensure above deliverables
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