Regional Head - NPS Business - Insurance

Regional Business Head - NPS Business

DESIGNATION - Regional Business Head - NPS business

BAND / GRADE - AVP / DVP

Salary upto 32 LPA

JOB RESPONSIBILITIES :

Strategy & Planning :

- Undertake strategic planning on achieving sales targets

- Ensuring activation and continuous business from Nodal officers

- Develop and ensure adherence to Business Plans and end to end relationship management with Central/State Govt/PSU/corporates

- Regular connect with PFRDA and be present in all subscriber/ASP sessions to ensure literacy about NPS and that IndiaFirst Life being an ASP

- Ensure monitoring and analysis of performance vis a vis target

- Implement incentive schemes for sales and Nodal officers/officials

- Provide inputs for product improvements, new product launches and improvement in sales processes and operational processes

- Co - ordinate internally with the relevant stakeholders to resolve any issue pertaining to New Business, MIS, Marketing, Training, Customer Service, etc

- Have close coordination with Change Management and IT teams to deliver seamless customer journeys

- Have a strong connect with internal call centre ABH and PMs. Provide them with relevant data for business conversion

- Review the calling team regularly with support of call centre ABH and support them with necessary Nodal officer details and customer data

Expanding the Market

- Positioning Life Insurance as an Annuity Service Provider to prospective Govt. bodies/corporates

- Have a connect and make new connects with CXO level official

- Build a strong technical know -how to build strong continuous business flow

- Utilise existing partner Banks to reach out to new corporates

- Ensure the list of Nodal officers is shared with ABH/RMs to empower them to build relationships and support in generating business

Sales growth and cost management

- Ensure achievement of sales targets

- Ensure regular meetings with all the CRAs (Protean; K-Infotek; CAMS for timely flow of data both prelogin and post.

- Ensure successful launch of Annuity product/s and marketing promotional campaigns within the organisations/nodal officers

- Ensure meeting with customers with BIG corpus and take references from them.

- Ensure the above is done by NPS RMs. Empower and measure ABH/RMs performance basis business from existing Nodal officers; meeting and activating new Nodal officers; customers visits basis appointments fixed by calling team and provide feedback

- Provide clear and concise MIS to the channel head and organisations/CRA's on periodic basis for regular reviews

- Effectively manage overheads and thus ensure reduction of cost of operations

People Management:

- Develop training plan for nodal officers/ internal team (sales & phone) in line with the overall training plan

- Troubleshoot and resolve critical people related issues in the partnership and own teams

WORK EXPERIENCE :

- Min 5-7 years' experience in driving and engaging with Central/State Govt/ PSUs/Corporates. Should have existing relations with the aforesaid