Regional Head - Insurance

KEY PURPOSE :

- Drive direct sales channel for the Region through the company's direct sales force.

- To lead the team and ensure achievement of the target and brand positioning (including delivery of agreed customer experience) for the company.

- To inculcate and develop a high performance sales culture within the Zone's direct sales team.

KEY RESPONSIBILITIES :

STRATEGIC :

- Recruit sales personnel that meet the agreed criteria, ensure sales and product training to all new recruits in addition to continuous development of staff and field force.

- Responsible for execution of the business plan for the direct sales business in the Region.

- Responsible for providing robust market information on competitive product offerings and inputs on product development.

- Drive channel support and promotional activities for each customer segment

- Ensure sales technology is used across sales processes.

- Drive Career plans for sales force as part of the framework to enhance retention and improve productivity.

- Ability to work harmoniously with related interfaces within the organization.

CUSTOMER :

- Execute customer relationship practices to be handled through branch staff.

- Responsible for ensuring achievement of target for acquisition of new retail customers from agreed segments in conjunction with the National Sales Manager.

PROCESS :

- Adhere to all policies and processes set up by the organization.

- Ensure laid practices and processes are being adhered to by the team.

PEOPLE :

- Develop the distribution team for the Region.

- Responsible for providing leadership to the team and ensure achievement of performance level from the team.

- Inculcate a culture of high performance within the team and take appropriate initiatives for increasing the motivational levels of the employees.

Key Critical Competencies :

- Contributes actively and translates channel strategies into workable action plans.

- Is able to understand the financial dynamics of the business, to ensure that sales efforts are aligned with targets for bottom line growth.

- Should exhibit a high level of integrity and lay emphasis on setting ethical standards across the Region. Should be able to lead by example.

- Is able to drive a customer first culture within the Region.

- Is able to effectively communicate strategies to the team and build, coach, mentor and empower talented and diverse teams.

Profile :

- Should be well versed with the dynamics of the Insurance / financial services industry and with a high credibility in the marketplace.

- Must have prior experience in handling a Region for at least 1- 2 yrs. Total experience of about 6-10 years.