Regional Head - Digital Banking Champions

Job Summary:

The Regional Head of Digital Banking Adoption Services will be responsible for overseeing digital adoption initiatives across multiple areas within a designated region. This role involves leading and managing Area Heads, ensuring the implementation of strategies to onboard customers onto the bank's digital products, increasing digital adoption rates, and expanding the digital business within the region. The position requires strong leadership skills, extensive knowledge of digital banking, and the ability to manage a large and diverse team effectively.

Key Responsibilities:

Regional Leadership:

- Develop and implement regional strategies to drive digital adoption in alignment with national goals.

- Set performance targets for the region and ensure alignment with the bank's digital business objectives.

- Lead, mentor, and support Area Heads and their teams to achieve organizational goals.

Program Management:

- Oversee the planning and execution of digital adoption programs and campaigns across the region.

- Ensure effective resource deployment to maximize customer onboarding and digital product usage.

- Monitor and evaluate program effectiveness, making necessary adjustments for improvement.

Team Management:

- Manage a regional team, including Area Heads and their respective teams of Digital Banking Champions and Team Leaders.

- Foster a collaborative and high-performance culture within the regional team.

- Provide training, support, and development opportunities to enhance team capabilities.

Stakeholder Engagement:

- Collaborate with internal and external stakeholders to ensure seamless implementation of digital adoption strategies.

- Maintain strong relationships with bank branches, area offices, and corporate headquarters.

- Represent the region in meetings and conferences, providing updates and insights on regional performance