Regional Head

Our purpose:

Gigforce is revolutionizing the way people can apply and get work, when and where they want, all the while being able to explore different work opportunities, acquire relevant skill sets, kickstart, stabilize or increase their earnings, and are able to network with peers and digital communities to obtain relevant information.

We aim to be the largest on demand and just in time gig staffing platform in India, enabling work for over a million workers. Chasing a trillion-dollar market globally and getting everyone ready for the future of work.

Well-funded by leading angel investors and venture capitalist firms. Led by Ex-Teamlease, IIT Kanpur and ISB graduates who have deep expertise in this domain and technology. We are highly entrepreneurial and obsessive about user experience. If mobile tech products and disruption of existing businesses through this technology excites you, Gig4ce is the place to be.

Your purpose:

Your role as a Regional Manager would be to manage people ensuring that operations run smoothly and metrics are achieved. We are looking for a candidate to lead our expansion efforts in North/South India. The position requires identifying prospects, promoting the services, recruiting new resources, ensuring that the system is complete to support all forms of clients, and coordinating with different teams to get the job done.

The ideal candidate will be able to build rapport and develop excellent working relationships with both internal and external stakeholders.

To nail your job you will:

- Lay down the roadmap for new account acquisition for the city and ensure its execution.

- Lead the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.

- Manage the function, operational performance reporting, streamlining processes and systems wherever possible

- Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating plans.

- Monitor demand and supply situation in the region, and work closely with central demand, supply and supply teams for the required support.

- Oversee and manage Territory's overall supply, strategy, and operations in order to maximize the process efficiency and productivity.

- Develop strategy for identifying and facilitating best deals from existing and new channel partners across the regional portfolio.

We'll love you because:

- You are from a top Tier I B-Schools

- You have 5+ years of experience in last mile operations.

- You are a driven operations leader with strong analytical skills leading operations in different regions of the country.

- You are a problem solver who is able to find the root cause of the problems and solve them while being comfortable in dealing with numbers,

- You have excellent management, communication and reporting skills

- You are start-up-enthusiast who believes in taking initiatives and can to go the extra mile whenever required

- You have demonstrated success with program & portfolio management in highly matrixed, rapidly changing business environments.

- You have exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment.

Why GigForce?

- As an early team member, you will have the opportunity to play a key role in shaping Gigforce, have ownership of the achievements and a considerable say in its culture.

- You will have opportunities to closely associate and get mentored by a very experienced Leadership Team.

- We're committed to your growth and provide constant learning opportunities for your professional development

- We are an equal opportunity employer. We celebrate diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.