Posted By
Kanchan Gupta
Senior Key Account Manager at Impeccable HR Consultants Pvt. Ltd.
Last Login: 27 August 2024
Posted in
Banking & Finance
Job Code
1406571
Hiring for one of the Banking Client
Location:- Delhi
Regional Collections for Personal Loans in Delhi NCR, you will be responsible for leading and managing a team of Area Debt Managers, Collection Managers, and Executives to achieve efficient and effective collection of non-digital landing-based personal loans. You will play a pivotal role in devising collection strategies, implementing analytical enhancements, and driving operational excellence to meet business objectives while ensuring portfolio stability and compliance.
Key Responsibilities:
Team Leadership:
- Lead and manage a team of Area Debt Managers, Collection Managers, and Executives across Delhi NCR.
- Provide guidance, coaching, and support to ensure high performance and adherence to collection targets.
Collection Strategy:
- Develop and implement robust collection strategies to optimize recovery rates while maintaining customer relationships.
- Continuously assess and refine strategies based on market trends, risk profiles, and regulatory changes.
Analytical Value Addition:
- Utilize analytical insights to enhance collection processes, identify areas for improvement, and drive efficiency.
- Collaborate with relevant stakeholders to leverage data-driven decision-making in collection operations.
Operational Enhancements:
- Redesign allocation matrix to ensure optimal resource utilization and improve collection efficiency.
- Review and optimize pay-out structure for vendors and incentives for the collection team to align with performance objectives.
Risk Management:
- Implement risk-based profile segregation to prioritize high-risk accounts and mitigate potential losses.
- Work closely with risk management teams to develop proactive measures for portfolio stability and control.
Digital Penetration:
- Drive initiatives to enhance digital penetration at the product level, enabling smoother and more convenient payment options for customers.
- Collaborate with relevant departments to integrate digital solutions into collection processes effectively.
Portfolio Control:
- Maintain portfolio stability as per management requirements through proactive risk management and efficient collection practices.
- Ensure compliance with regulatory guidelines and internal policies related to collections.
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Posted By
Kanchan Gupta
Senior Key Account Manager at Impeccable HR Consultants Pvt. Ltd.
Last Login: 27 August 2024
Posted in
Banking & Finance
Job Code
1406571