Regional Collection Manager - Unsecured/Secured

Job Purpose :

The role incumbent will be responsible for managing and monitoring Debt Management for multiple products across all geographies for North

Role:

Core Collections :

- Responsible for front end, mid bucket & hard bucket collections across products

- Periodic reviews with field team for performance improvement

- Collection agencies empanelment & performance monitoring based on requirement.

- Strategy and New age collections through Digital Modes

- Formulation of allocation and legal strategies

- Delinquency Projections

- Analyse & provide early warning indicators to Credit & FCU, based on collection feedback & delinquency performance

- Automation of collection processes

Legal Collection -

- Support Advocate & Legal counsel empanelment

- Oversight and Regular monitoring of legal action & its performance

- Support enforcement agency empanelment (for SARFAESI execution) & performance monitoring.

- Assist in Legal collection strategy for collection performance improvement

Process & Compliance -

- Adherance to Collection policy and processes

- Implement & improve collection processes such as payment reconciliation & statutory compliance

- Handling internal & external collection audits

Qualification & experience

- Years of experience - 5-10 yrs

- Mandatory Qualification - Graduate

- Good communication skills

Essential skills - Good to have-Technology skills