Regional Collection Manager - BFSI

Regional Collection Manager - BFSI

Job Role and Responsibilities :

- Engage with delinquent customers for collections of legitimate dues

- Manage various channels/partners used for debt servicing.

- Ensure compliance of the laid down processes by the regulators and the bank for debt servicing.

- Provide timely feedback to superiors on the market dynamics and scenarios to enable business decisions.

Deliverables:

- Collection and debt servicing of delinquent customers for various banking products.

- Ensure the collection of payments from the clients on time.

- Ensure positive customer service experience in the process of collections and ensure high standards of customer service.