- Ensure the profitable delivery of operations, control of costs & overheads through achievement of business targets for GOP.
- Responsible for the delivery and expansion of sales and margin in all operations ensuring full compliance with contractual obligations and company policies and procedures.
- Support new business development through the promotion and costing of products & services and response to tenders & proposals which deliver new business in Company's Integrated Facilities Management activities.
- Responsible for establishing and maintaining multi-level and business unit relationships with clients ensuring a full understanding of the hierarchy and strategic vision of the client.
- Ensure a comprehensive understanding of and meet all customer expectations under each of the relevant client agreements.
- Prepare timely and accurate financial and qualitative reports; Report on the same to the Vice President -Operations on a monthly basis and as and when required.
- Be proactive in the recovery of overdue, if any, owing from internal and external clients and maintain a close relationship with company's Finance team to ensure all suppliers and contractor payments are managed effectively.
- Manage, mentor and maintain a strong working relationship with the Business Development & Operational Teams, offer assistance wherever and whenever required.
- Liase with team to ensure alignment with the business goals and vision of company.
- Ensure quality of work by adhering to company service standards
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