RedQuanta - Assistant Vice President/General Manager - Operations

About Redquanta :

Redquanta is a mobile platform that helps consumer brands improve their customer experience and revenue, by getting real-time insights into actual experience of consumers.

We are spearheading the multi-billion dollar customer experience intelligence industry. More then 200 clients from various consumer facing industries work with us. Technology is at the core of our business.

We are looking for a professional Operations Manager to plan, direct and coordinate all organisation's operations. You will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies.

Know more here https://docsend.com/view/r4xhr2j

Responsibilities :

- Ensure that all workings are being done in a correct, cost effective and timely manner in alignment with specifications and quality requirements

- Chalk out or improve operational systems, processes and best practices that guarantee organisational well-being

- Contribute towards the achievement of company's strategic and operational objectives

- Perform quality controls and monitor KPIs

- Recruit, train, supervise and appraise human resources

Requirements :

- 4-7 years of proven work experience as Operations Manager

- Adequate knowledge of organisational effectiveness and operations management

- Working knowledge of budgets, forecasting and metrics

- Ability to effectively communicate with all levels of the organisation

What we offer :

- Competitive salary and excellent incentives

- Environment to work independently and grow fast

- Exposure to all aspects of business

- Opportunity to build and not follow processes

Desired Skills and Experience :

Management Project Planning Operations Management Team Management Customer Relationship Management (CRM)